This two-year diploma program prepares you for entry-level roles on the front line of the financial services industry.
You will learn fundamental business principles and practices that will allow you to provide financial advice related to day-to-day banking, credit and mutual fund investments. You will have the opportunity to complete industry-demanded courses that will open career opportunities in the investment and property and casualty insurance industries. In addition to the customer service training that you will receive as part of this program, you will choose further courses in one of four areas (emotional intelligence, business ethics, negotiation strategies, or intercultural behaviour and communication) to enhance your professional skills.
Ontario College Diploma
4 Semesters (2 Years)
September
This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements. For courses offered in the flexible delivery format, professors use innovative learning spaces and technology to teach students in a classroom or lab and broadcast in real time to students attending remotely. In flexible courses, students have the choice of coming on campus or learning online.
Throughout this program you will develop the following skills:
Graduates of the program can explore the following career options:
As a successful graduate of this program, you will be eligible to:
Pursuing these certifications requires additional examinations, all of which involve additional costs.
Accreditation Council for Business Schools and Programs
| Course Code | Course Name | Weekly Hours |
|---|---|---|
| Semester 1 | ||
| BAM101 | Introduction to Business Administration | 3 |
| COM101 | Communicating Across Contexts | 3 |
| or COM111 | Communicating Across Contexts (Enriched) | |
| MBF100 | Mathematics of Business and Finance 1 | 3 |
| or MBF101 | Mathematics of Business and Finance | |
| PPS100 | Professional Presentation Skills | 3 |
| SDG101 | Introduction to Sustainable Business | 3 |
| SMS202 | Business Computer Applications | 3 |
| Semester 2 | ||
| ACC106 | Accounting I | 3 |
| FSA101 | Day-to-Day Banking, Credit and Compliance | 4 |
| MRK108 | Introduction to Marketing | 3 |
| OBR250 | Organizational Behaviour | 3 |
| SMS310 | Data Analysis Tools for Business | 3 |
| plus: General Education Course (1) | 3 | |
| Semester 3 | ||
| ACC212 | Managerial Accounting | 3 |
| CIP011 | Principles and Practices of Insurance | 3 |
| EAC594 | Business Communication for the Digital Workplace | 3 |
| ECN501 | Introduction to Principles of Economics - Micro | 3 |
| HRA701 | Introduction to Human Resources Management | 3 |
| RFC128 | Canadian Investment Funds | 3 |
| plus: General Education Course (1) | 3 | |
| Semester 4 | ||
| CAP500 | Career Planning | 1 |
| ECN502 | Introduction to Principles of Economics - Macro | 3 |
| FCS240 | Foundations of Customer Service | 3 |
| FSA102 | Front-Line and Call Centre Operations | 4 |
| MGS350 | Management Studies: Canadian Business Law | 3 |
| plus: General Education Course (1) | 3 | |
| plus: Professional Options (2) | ||
| Course Code | Course Name | Weekly Hours |
|---|---|---|
| EQQ501 | Emotional Intelligence and the Workplace | 3 |
| MGS521 | Business Ethics and Values | 3 |
| MGS522 | Negotiation Strategies for Business | 3 |
| SOC270 | Interpersonal and Intercultural Communications | 3 |
Students will be placed in the appropriate level of mathematics depending on their math skills assessment results. Students who are placed in MTH158 Introduction to Mathematics (Algebra) will be required to complete this course before taking MBF100 Mathematics of Business and Finance.
This course will not fulfil a General Education requirement.
Note: The following course will also not fulfil a General Education requirement: ECN550 Economics: An Overview.
This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Colleges and Universities.
As a graduate, you will be prepared to reliably demonstrate the ability to:
Canadian citizens and permanent residents may satisfy the English and/or mathematics requirements for this program through successful Seneca pre-admission testing.
International admissions requirements vary by program and in addition to English requirements, programs may require credits in mathematics, biology, and chemistry at a level equivalent to Ontario’s curriculum, or a postsecondary degree or diploma, equivalent to an Ontario university or college. Program-specific pre-requisite courses and credentials are listed with the admission requirements on each program page. To review the academic requirements please visit: Academic Requirements - Seneca, Toronto, Canada (senecapolytechnic.ca).
As a leader in academic pathways, we offer a range of options that will allow you to take your credential further in another Seneca program or a program at a partner institution.
To learn more about your eligibility, visit the Academic Pathways web page.
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