About the Program
This eight-month certificate program will prepare you to enter a wide range of employment opportunities within the thriving hospitality industry. You will develop skills and knowledge in the core areas of the hospitality industry, such as service leadership, food safety, sanitation, theory and practice, guest services and customer relations and dining room service.
Graduates of this program will be equipped to work in a variety of industries within the hospitality sector including restaurants, cruise ships, hotels and resorts. This program also provides graduates with the skills needed to work in a variety of hospitality settings within the entertainment industry such as live events, sports and brand activations.
Credential Awarded
Ontario College Certificate
Duration
2 Semesters (8 Months)
Starts
January, September
Program and Course Delivery
This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements. For courses offered in the flexible delivery format, professors use innovative learning spaces and technology to teach students in a classroom or lab and broadcast in real time to students attending remotely. In flexible courses, students have the choice of coming on campus or learning online.
Skills
Throughout this program you will develop the following skills:
- Conflict resolution and professional communication
- Customer relations
- Decision-making within fast-paced client settings
- Dining room and banquet services
- Food handling procedures
- Knowledge of industry-standard regulatory compliance
- Service leadership and quality control
- Food production skills and theory
Your Career
When you graduate from this program, these are the types of career options you can explore:
- Guest services associate
- Food and beverage supervisor
- Restaurants, bars, hotels, resorts, cruise ships coordinator
- Hotel, resorts and senior living sales coordinator
- Catering coordinator
- Event staff
As an essential part of graduating from this program, you will obtain various industry certifications at an added cost. These certifications are:
Program Learning Outcomes
This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Colleges and Universities.
As a graduate, you will be prepared to reliably demonstrate the ability to:
- Apply theoretical principles and culinary skills to small and large-scale food production.
- Comply with health and safety regulations, and food handling procedures in a practice setting.
- Perform proper techniques and procedures related to dining room and banquet service.
- Produce nutritious food in a cost-effective manner.
- Develop positive customer relationship techniques to meet the requirements of the hospitality industry.
- Apply mathematical principles necessary for decision making in the hospitality industry.
- Perform effectively as a member of a food and beverage team.
- Ontario Secondary School Diploma (OSSD), or equivalent, or a mature applicant
- English: Grade 12 C or U, or equivalent course
Canadian citizens and permanent residents may satisfy the English requirements for this program through successful Seneca pre-admission testing.
Recommended upgrading for applicants who do not meet academic subject requirements.
International Student Information
International admissions requirements vary by program and in addition to English requirements, programs may require credits in mathematics, biology, and chemistry at a level equivalent to Ontario’s curriculum, or a postsecondary degree or diploma, equivalent to an Ontario university or college. Program-specific pre-requisite courses and credentials are listed with the admission requirements on each program page. To review the academic requirements please visit: Academic Requirements - Seneca, Toronto, Canada (senecapolytechnic.ca).
Pathways
As a leader in academic pathways, we offer a range of options that will allow you to take your credential further in another Seneca program or a program at a partner institution.
To learn more about your eligibility, visit the Academic Pathways web page.