This two-year diploma program is designed to prepare you for a career in the global hotel and hospitality industry. In this program, you will build a strong foundation in guest services, operations and management, while developing knowledge on how to navigate client-facing environments. Our industry aligned curriculum integrates in-demand digital and social media competencies with real-world applications that enhance human centered hospitality.
An industry externship blends theory with application, so you can build your network and graduate with familiarity and confidence.
Graduates of Hospitality – Hotel & Restaurant Services Management with a cumulative GPA of 3.0 or higher have an advanced entry pathway toward Bachelor of Business Administration (BBA) - Hospitality, Travel & Tourism Specialization.
Ontario College Diploma
4 Semesters (2 Years)
January, May, September
This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements. For courses offered in the flexible delivery format, professors use innovative learning spaces and technology to teach students in a classroom or lab and broadcast in real time to students attending remotely. In flexible courses, students have the choice of coming on campus or learning online.
Throughout this program you will develop the following skills:
When you graduate from this program, these are the types of career options you can explore:
As an essential part of graduating from this program, you will obtain various industry certifications at an added cost. These certifications are:
Accreditation Council for Business Schools and Programs
| Course Code | Course Name | Weekly Hours |
|---|---|---|
| Semester 1 | ||
| COM101 | Communicating Across Contexts | 3 |
| or COM111 | Communicating Across Contexts (Enriched) | |
| HSP101 | Service Leadership | 3 |
| HTM102 | Math in Hospitality | 3 |
| HTM105 | Hotel Front Office Operations and Management | 4 |
| HTM205 | Dining Room Service Management | 3 |
| TCS200 | Computer Essentials | 3 |
| TRV106 | Business of Tourism | 3 |
| Semester 2 | ||
| HSP203 | Food, Theory and Practice | 4 |
| HTM215 | Housekeeping Management | 3 |
| HTM220 | Food and Beverage Operations Management | 3 |
| HTM240 | Hospitality Accounting | 3 |
| HTM299 | Career Strategies for Hospitality | 3 |
| MRK233 | Services Marketing | 3 |
| plus: General Education Course (1) | 3 | |
| Semester 3 | ||
| HTM305 | Guest Security Management | 3 |
| HTM330 | Human Resource Management | 3 |
| HTM440 | Financial Management and Analysis | 3 |
| plus: Professional Option (1) | 3 | |
| plus: General Education Course (1) | 3 | |
| Semester 4 | ||
| HTM430 | Strategic Supervision and Management | 3 |
| HTM450 | Hospitality Law Management | 3 |
| HTM490 | Hospitality Management Simulation | 3 |
| MRK335 | Business Development Management | 3 |
| MRK413 | Digital Marketing and Social Media | 3 |
| plus: Professional Option (1) | 3 | |
| plus: General Education Course (1) | 3 | |
Externship #1
| Course Code | Course Name | Weekly Hours |
|---|---|---|
| HTM250 | Industry Externship I | 3 |
Externship #2
| Course Code | Course Name | Weekly Hours |
|---|---|---|
| HTM251 | Industry Externship II | 3 |
| Course Code | Course Name | Weekly Hours |
|---|---|---|
| Semester 3 | ||
| GCB400 | Global Cruise Business | 3 |
| HLT400 | Hospitality and Culture Experience | 3 |
| HTM405 | Catering Management | 3 |
| HTM406 | Sommelier: An Introduction | 3 |
| HTM412 | Baking and Confectionary | 3 |
| HTM416 | Live Event Planning and Execution | 3 |
This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Colleges and Universities.
As a graduate, you will be prepared to reliably demonstrate the ability to:
Canadian citizens and permanent residents may satisfy the English and/or mathematics requirements for this program through successful Seneca pre-admission testing.
International admissions requirements vary by program and in addition to English requirements, programs may require credits in mathematics, biology, and chemistry at a level equivalent to Ontario’s curriculum, or a postsecondary degree or diploma, equivalent to an Ontario university or college. Program-specific pre-requisite courses and credentials are listed with the admission requirements on each program page. To review the academic requirements please visit: Academic Requirements - Seneca, Toronto, Canada (senecapolytechnic.ca).
As a leader in academic pathways, we offer a range of options that will allow you to take your credential further in another Seneca program or a program at a partner institution.
To learn more about your eligibility, visit the Academic Pathways web page.
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